CONVERSATIONAL AI, MADE USEFUL

Create custom chatbots in minutes, grounded in your company's files and workflows. Give people a better way to find answers—and give your team time back.

lockYour knowledge stays at the center of every answer.

Liyana

Your Avya Assistant

Need help finding the right information? I'm Liyana - here to answer your questions, explain product details, and guide you toward the best next step with confidence.

Explore faster. Choose with confidence.
Liyana, the Avya assistant
A SHORTER PATH TO USEFUL

A once-complex process, simplified into a workflow your team can actually own.

01upload_file

Upload your documents

Bring your PDFs, docs, and internal knowledge into one place. Avya prepares them for fast, accurate retrieval.

Uploading documents in the Avya dashboard
02tune

Customize your bot

Set the name, tone, color, and behavior so your assistant sounds like your team—not a template.

Customizing chatbot settings and personality
03key

Issue secure API keys

Create and manage access keys for each environment, giving your team control over every deployment.

Creating and managing secure API keys
04rocket_launch

Go live

Add a lightweight snippet to your website and launch your assistant without the usual complexity.

Website snippet to launch the assistant
THE AVYA PLATFORM

The practical building blocks to create, launch, and improve an assistant with confidence.

folder_managed

Advanced document ingestion

Turn static documents into reliable answers with automated processing, semantic chunking, and high-accuracy retrieval.

insights

Real-time analytics

See conversations, usage trends, and engagement with clear visibility into how your assistant performs.

Usage at a glance
Conversations in context
tune

Deep chatbot customization

Fine-tune prompts, tone, behavior, and interface settings for a truly on-brand assistant.

checkVoice and tone
checkBrand-ready interface
embed.js — Universal Platform Integration

Universal platform integration

A clear path from API key to a working assistant across the tools your team already uses.

const assistant = new Avya({
  source: 'your-knowledge',
  platforms: ['HTML', 'React', 'Nuxt', 'Flutter', 'WordPress']
});
assistant.mount();
key

Secure API management

Generate and control access tokens with a thoughtful boundary around every environment.

support_agent

Support when it matters

Get practical guidance for custom configurations, technical questions, and deployment needs.

A PLACE TO BEGIN

Every team starts with a different question. Tell us what you’re building and we’ll help you understand the right fit.

THOUGHTFUL BY DEFAULT

Your trust is the product requirement.

Avya is built around the idea that useful AI starts with context. Keep your company’s knowledge at the center, set clear boundaries, and make every answer easier to understand.

lockControlled accessdescriptionYour source materialverified_userClear provenance
shield
Knowledge boundary active